What To Do When Someone Dies

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Day or night, Tranquility Independant Funeral Services are here to help families with their funeral arrangement requirements. It can be difficult to know what to do next when someone dies, especially if it was unexpected or away from home. On this page, we hope we can guide you through the necessary steps that will have to be made when someone close passes away.

If a death occurs in hospital...

Hospital staff should contact the next of kin, asking you to go to the bereavement office. Here, you should be issued with a Medical Certificate of Cause of Death, which will allow you to contact the registrar’s service to make an appointment so you can register the death. Once you have registered the death, simply bring the paperwork into ourselves and we’ll make arrangements with the hospital to bring your loved one into our care.

An ‘expected’ death at home/residential home...

You will need to consult with the Doctor, who attended your loved one during their last illness, so that the death can be verified. If this occurs out of hours, then this could be an ‘On Call Doctor’. Once the doctor has attended and confirmed that your loved one can be collected, please contact Tranquility Independent Funeral Services and we will make arrangements to bring your loved one into our care. The GP surgery will arrange to issue you with a Medical Certificate of Cause of Death, normally in the following few days. This will allow you to contact the registrar’s service to make an appointment so you can register the death.

A sudden or unexpected death at home...

It is hard to collect your thoughts following on from an unexpected death, so in the first instance contact your loved ones’ Doctor. You can also contact us to inform us, so that we can provide the support that you need. 

Should someone die suddenly or unexpectedly, the Coroner will have been informed and will contact the next of kin in the following days to instruct them on the next steps. It may not always be possible for the Doctor to issue the Medical Certificate of Cause of Death and the Coroner may request a post-mortem, to find out the cause of death.

Once a cause of death has been established, then the Coroner will inform and instruct you on the process of registration. They will also contact us, so that we may bring your loved one into care, ready for their funeral. 

If you have any more questions about the process, please contact our helpful team today.